CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help!

Send us an email at littleblackheart93@aol.com

Thank you for your message, we will reply shortly.

FAQ

 
How do I track my order?
 

Full tracking information is provided with each order

Shipping Within The UK

Royal Mail Standard Flat Rate £3.85.

Royal Mail Next Day Guaranteed  £7.99

Next Day Delivery Order Cut Off Point - 2pm.

Orders Placed After 2pm Will Be Shipped The Following Working Day.

Royal Mail Saturday Guaranteed £12.99

Cut Off Order Point 2pm.

Orders Placed After 2pm Will Be Shipped The Following Working Day.

Do you provide International delivery?
 

We can ship all of our products Worldwide

Shipping Outside Of The UK 

Ireland Royal Mail International £9.99

3-5 Working Days.

International Royal Mail Shipping £19.99

5-7 Working Days.

Customs & Import Duties for International Customers

Depending on the value of your Little Black Heart parcel additional customs or import duties may be charged.

If additional charges are applicable it is the responsibility of the person receiving the parcel to pay these duties.

Unfortunately these charges are dependant on country of destination.

What is your returns policy?
 

All of our products are thoroughly inspected prior to dispatch. In the unlikely event of one of our products having a fault it can be returned for a full refund.

The item must be be returned within 14 days of receipt and in an unmarked, unworn condition with all labels intact..

How do I return an item?
Our Full Return Address Is As Follows:
Little Black Heart Boutique
381 Hessle Road
Hull 
HU3 4EJ
United Kingdom.
Our return policy is 14 days from your parcel's delivery date.
Sale items are final and non returnable.
Items must be returned in the original packaging with the tags still attached.
Little Black Heart reserves the right to reject any items if we consider your item to be damaged or worn.
They must be free from make up/fake tan in an unworn/unwashed condition and free from any odours.
We will issue a refund within 24 hours of receiving the returned items.
This does not affect your statutory rights.
If you have any further enquires  please email our Customer Service Team @
info@littleblackheart93@aol.com.